Free Local Delivery
You heard that right! At Leon’s Outlet Bathurst, we make getting your purchase home simple and stress-free. That’s why we offer FREE local delivery on all orders of $799 or more before taxes.
With decades of trusted service and thousands of deliveries made every day, our professional team ensures your order arrives quickly and safely. Sit back, relax, and let us handle the heavy lifting—always with a smile.
General Delivery Information
Deliveries begin at approximately 8:00 AM and continue until all scheduled deliveries for the day are complete. Regrettably, due to the hundreds of deliveries that must be routed, it is impossible to give exact time calls. For your convenience, you may prearrange to have a Leon’s Outlet Bathurst representative call your home or office 1 hour prior to the estimated time of arrival. We would appreciate it if you would be home on the scheduled day of delivery.
A signature of a person 18 years of age or older is required on all delivery orders. That individual must also accompany the delivery crew into your home or apartment. If you are in a condominium or apartment building, please ensure the service elevator is booked in advance.
Please note, for the safety of our delivery crews, and to expedite the delivery process, there are absolutely no C.O.D orders under any circumstances. All balances owing must be paid in advance at least 2 days prior to delivery or alternative delivery dates will have to be arranged.
Pin hinged doors can be removed to complete a delivery. However, carpentry work such as removing doorway moldings, banisters, etcetera, cannot be done. Our delivery associates are required to wear safety footwear at all times and cannot remove their boots but will put on protective boot covers and/or provide coverings to protect your floors.
Please ensure your driveway and walkways are cleared to accept the delivery (i.e. remove snow and ice). As well, please clear the path inside your home to the area where your purchase is to be placed. All pictures and any fragile items in narrow hallways or in stairways should be removed prior to delivery.
When unusual or difficult delivery conditions are encountered, the customer will be advised in advance of the risk of damage occurring. The customer then has the option of signing a damage waiver or having the merchandise returned to the store and reselecting other products.
Due to insurance regulations, we cannot be responsible for any damage incurred by moving any items not purchased on your invoice. Also, we are not responsible for damages caused by any third party that may have been referred to you by anyone in our company.
A restocking fee may apply if unwrapped furniture, bedding, appliances, or electronics do not fit through the doorway or in the space intended. Please measure the units and your premises, including stairwells and doorways prior to delivery.
Signature / Photo Required
To help protect you from theft and fraud, we require the person listed on the order to show valid, government-issued photo ID and provide their matching signature at the time of delivery.
Delivery Dates
We will do everything reasonably possible to deliver your purchase on the date shown on your invoice. However, some dates are clearly marked as “tentative” meaning the goods are not currently available in our warehouse. Any tentative date is NOT a promised date due to manufacturing or shipping delays beyond our control. You will be advised when on-order goods have arrived in our warehouse. We appreciate your understanding.
Your Sales Receipt
Your sales receipt will be provided to you at time of purchase or you will be emailed to you. Please keep your sales order as it contains all the information you, Leon’s Outlet Bathurst or the manufacturer’s service depot may need to assure you of prompt service should the need ever arise. Please have your receipt ready should you call for any reason.
Product Information and Operation
Should you have any questions regarding the assembly, hookup, or operation of your purchase, please do not hesitate to call your Sales Associate, or our Customer Service Office.